do i need any experience to start?

• not at all — these kits are designed for beginners, with simple instructions to guide you through each step.

what’s included in the kit?

• each kit includes everything you need to get started: fabric, threads, needle, hoop, pattern, and a step-by-step instruction card.

how do i access the digital pattern?

• you’ll find a QR code included in your kit that links to a digital version of your pattern if you’d like a larger or clearer view.

what if i run out of thread?

• please get in touch and i can help — i’m always happy to sort this for you.

do you offer custom designs?

• yes — custom designs are available in limited spots each month. you can find more information on the custom section of the website.

can i change or cancel my order?

• if your order hasn’t been packed yet, i’ll do my best to help — just get in touch as soon as possible.

how long does shipping take?

• orders are processed within 1-3 days, and shipping times will vary depending on your location. you’ll receive a confirmation once it’s on the way. see the shipping & delivery page for more information

i entered the wrong address — what should i do?

• please contact me as soon as you can. if your order hasn’t been sent yet, i can update it for you.

do you accept returns?

• due to the nature of the kits, returns aren’t accepted for change of mind. if there’s an issue with your order, please reach out and i’ll help.

something is missing from my kit

• please get in touch and i’ll send out the missing item as soon as possible.

will you restock sold out kits?

• some designs will be restocked, but others may be limited. feel free to reach out if you’re waiting on something specific.

do you do custom or bulk orders?

• yes — custom and bulk orders are available in limited amounts. get in touch to chat more.

can i stock your products in my store?

• i’d love to hear from you — you can find more information on the wholesale page or get in touch directly.

do you offer gift notes or packaging?

• if you’d like to send your order as a gift, feel free to leave a note at checkout and i’ll do my best to accommodate.